Rainbow International Durham
Rainbow International – Durham is part of a national network of franchises specialising in fire, flood and accidental damage restoration for both domestic and commercial clients. A leading service provider to the top insurance companies and loss adjusters in the UK. Rainbow International has over 50 franchises nationwide. With the Central Office being based in Mansfield, Nottinghamshire.
Rainbow International has been in business in the UK since 1987. It was established in the USA in 1981 and has over 500 service locations around the world. Rainbow International is a company in the Neighbourly Group, a Texas-based, worldwide franchise organisation supporting over 1,200 franchisees in 24 countries.
In the UK, Rainbow International is owned and operated under licence to The Neighbourly Group by Consortium Group RF Limited.
Rainbow International have been recognised in various ways from Franchisee or Franchisor Awards such as those hosted by the bfa.
Durham Catchment Areas
Durham, Stanley, Chester-Le-Street, Sunderland, Tynedale & Alnwick
Overview of the Current Business
Colin Jobling started this Franchise in April 1999, setting out with just himself I has built the business up to at one point have 12 staff members. Dawn Jobling joined the business in February 2003 working initially in the administration up to attending site with Colin on inspections.
We have covered many aspects of the Fire & Flood industry including specialist drying, fire cleaning, mitigation work, damp diagnosis, mould remediation and Trace & Access Leak Detection. We have also ventured on different additional work including high reach window cleaning, sand blasting, French polishing and working into the extreme cleaning sector through Local Councils.
Rainbow International – Durham offers a comprehensive portfolio of restoration and cleaning services, which can be tailored to suit the requirements of individual businesses, organisations and homeowners, including a 24 hour, 365 day-a-year fire, flood and emergency restoration service. Our professional, experienced restoration and cleaning teams can undertake:
- Fire restoration
- Flood restoration
- Accidental damage restoration
- Builders’ cleans
- Pre and post-occupancy cleans
- Cleaning of council void/refurbishment properties
- Clean up scenes of crime and violence
- Trace & Access
- French Polishing
Our offices are staffed on a full-time basis Monday to Friday, 8.30am to 5.30pm, backed up by our ‘on call’ service out of office hours, on weekends and during public holidays.
Disaster & Emergency Restoration Service
Rainbow International delivers a comprehensive range of services for fire, flood and accidental damage situations 24/7, all year and throughout the UK. All of our staff are fully trained, wear uniform, carry identification and have been security vetted. All of our vehicles are corporately liveried.
Claims Investigation and Management
This service includes:
- Management of each claim
- On-going communication with the policyholder and ‘instructing parties’
- Claim evaluation
- Provision of reports
National Claims Centre
The national claims department, based at our Central Office in Nottinghamshire, utilises sophisticated communications and claims management facilities. The national helpline is staffed 24 hours a day, 7 days a week by dedicated, trained customer service staff.
Rainbow International has membership and accreditations with the following organisations:-
Rainbow International is a full member of the British Franchise Association which promotes ethical franchising in the UK – visit the BFA’s web site – www.thebfa.org
Rainbow International is a Corporate Associate member of the British Damage Management Association (BDMA).
The BDMA is the certifying authority for recovery and restoration practitioners. BDMA members gain professional accreditation through a tiered examination system. This enables them to display the Collective Mark, allowing potential customers and the public in general to identify competent individual technicians and corporate damage management organisations. Visit the BDMA’s web site – www.bdma.org.uk
Rainbow International is as Associate Member of The National Carpet Cleaners Association – The National Carpet Cleaners Association is the only nationally recognised trade association dedicated to the cleaning of carpets and soft furnishings. Visit their web site – www.ncca.co.uk
The business is operated from a commercial unit with office space, with a large external yard with space for a skip. It is conveniently situated in respect of the commercial activity of the area.
To register your interest in the purchase of Rainbow International Durham or for more information, please contact: